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Customer Service Awards

The Customer Service Excellence (CSE) Award program was established by cable television professionals in 1986 to recognize and award customer care excellence in the cable television industry in several categories. Established as a nonprofit program supported by entry fees, this annual program is managed by volunteer marketing and customer service professionals in the cable industry.

2019 CSE Entry Deadline: August 1, 2019


2019 Customer Service Award Winners

CABLE CHAMPIONS

Master Performance - Cable Champion

Lesia White, Conway Corp

Trisha Dick, Eagle Communications

CUSTOMER SERVICE EXCELLENCE- SERVICE

MASTER PERFORMANCE

Eleise Wood Myers, Conway Corp

Sean Maxfield, Conway Corp

Brent Brown, Conway Corp

James Buggs, Conway Corp

Justin Moore, Conway Corp

Brian Robinson, Conway Corp

Jake Stewart, Conway Corp

SUPERIOR PERFORMANCE

Diana Pollard, Conway Corp

Blake Jones, Conway Corp

Robert McCray, Conway Corp

Andrew Nelson, Conway Corp

Sahaunie Coffee, Vyve Broadband

CUSTOMER SERVICE EXCELLENCE- SALES

MASTER PERFORMANCE

Eric Bell, Conway Corp

Jane Harrison, Conway Corp

Coleen Spiker-Wilson, Conway Corp

Paula Riley, Eagle Communications

Bonnie Windholz, Eagle Communications

Nicole Pizzolato, Conway Corp

SUPERIOR PERFORMANCE

Adriana Luna, Eagle Communications

Michelle Hatfield, Conway Corp

Kelly Johnston-Jeffus, Conway Corp

CUSTOMER SERVICE EXCELLENCE- EXTRA MILE

MASTER PERFORMANCE

Justin Fleming, Fidelity Communications

Corey Free, Conway Corp

SUPERIOR PERFORMANCE

Chris Lairmore, Fidelity Communications

Tracy Ferrell, Conway Corp

Becky Beshears, Fidelity Communications

Morly Sylvester, Fidelity Communications