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Customer Service Awards

The Customer Service Excellence (CSE) Award program was established by cable television professionals in 1986 to recognize and award customer care excellence in the cable television industry in several categories. Established as a nonprofit program supported by entry fees, this annual program is managed by volunteer marketing and customer service professionals in the cable industry.

2019 CSE Entry Deadline: August 1, 2019


2018 Customer Service Award Winners

CUSTOMER SERVICE EXCELLENCE- SERVICE

MASTER PERFORMANCE
James Buggs, Conway Corp
Adriana Luna, Eagle Communications
Robert McCray, Conway Corp
Jeff Meredith, Conway Corp
Eleise Myers, Conway Corp
Andrew Nelson, Conway Corp
Shelly Smith, Conway Corp

SUPERIOR PERFORMANCE
Jason Fleming, Conway Corp
Corey Free, Conway Corp
Blake Jones, Conway Corp
Aaron Julian, Conway Corp
Aaron Reynolds, Conway Corp
Kelly Wirtz, Conway Corp

CUSTOMER SERVICE EXCELLENCE- SALES

MASTER PERFORMANCE
Eric Bell, Conway Corp
Amanda Bolling, Eagle Communications
Michelle Hatfield, Conway Corp

SUPERIOR PERFORMANCE
Nicole Pizzolato, Conway Corp

CUSTOMER SERVICE EXCELLENCE- EXTRA MILE

MASTER PERFORMANCE
Tracy Ferrell, Conway Corp
Jane Harrison, Conway Corp
Tommy Nolen, Conway Corp
Paula Riley, Eagle Communications